OBSERVE THE FOLLOWING
WHEN SENDING RINGS FOR SHANK INSTALLATIONS
When sending your rings to the Finger Mate Factory (or to a trade shop) for a custom shank application, please observe the following:
Measure the size snugly with the Finger Mate sizing gauge or Mint Set to assure a proper fit. Remember, there is a 2 position catch to allow for a slight swelling during the summer.
DO NOT cut off the old shank. It will be cut off at the precise angle and position required and the scrap will be returned to you.
Include a description of the ring noting any broken or missing stones, and its valuation for return mail. While your property is on our premises, it is covered by our Jeweler's Block Policy. Since the round trip insurance charges can be quite expensive on highly valued rings, we suggest that you remove particularly expensive center stones and send us just the mounting portion. Your cost for removing and resetting will often be far less then your cost for the round trip postage and insurance.
While every precaution is taken to protect your merchandise, our liability is limited to the value of the portion we add. It is suggested that particularly valuable, fragile or badly flawed stones be removed and the mounting alone be sent to us. In addition, colored gemstones and semi-precious stones should also be removed. While we will be happy to have the stones removed and reset for you after the Finger Mate shank has been applied, this service can be performed only at your risk.
CONFIRMATIONS SENT ON ALL WORK
A confirmation is sent to you by Finger Mate describing the ring received, the work to be done, the charge to be made and the approximate delivery time. Work is then begun immediately unless you have requested an estimate, or there are other questions or problems. If so, you will be advised.
ESTIMATES GIVEN UPON REQUEST
If you are not certain that a shank can be applied to a particular ring or what the charge will be, send it to us for an estimate which we will be happy to furnish before proceeding with the job.